At first glance, this phishing scandal seems to be an honest mistake But it’s not! The Better Business Bureau’s scam tracker is receiving reports of fraudulent emails that seem to be received for a new iPhone… that you didn’t buy. Scammers expect you to be scared and contact them to fix the “error”.

How scams work:

You will receive an email stating that you have purchased a new iPhone and will be charged from your Amazon, bank or credit card account. However, you did not purchase a new phone! You call the customer support number provided in the email, interested in reversing the transaction.

The email may even read clearly: “Didn’t make this purchase? Contact us …” or “If you think you may have received this message by mistake, contact us immediately.”

When you call the number, you are greeted by a friendly customer support professional who assures you that the situation will be resolved. However, you must respond quickly before charges can be applied to your account.

One person reported the following: “I called the number to get my money back. I told them there was no purchase for 999.00 in my account, and they told me it would not show for 24 hours and that is why I have to cancel it now. ”

As part of the refund procedure, the scammer requested that the consumer download an app. When the customer refuses, the con artist turns off the phone.

Victims were also advised that their accounts had been hijacked by con artists. In this case the “customer service representative” claims credit card or bank information, claiming that they need it to cancel the sale. Don’t believe what the artists say. Remember that con artists often use intimidation techniques to get you acting.

How to stay away from phishing scams

  • Double check the sender’s email address. Phishing emails often seem to come from trusted sources like your bank or Amazon. However, check to see if the sender’s email is from a valid source.
  • First, check your bank account for any charges. If you receive an email that you have made a purchase, check your bank or credit card account. If there is no change, then perhaps this is a mistake. Don’t contact any artists. Delete the email and block the sender instead.
  • Verify the email claim on the company’s website. If the alert refers to a strong website department shop or an online marketplace like Amazon or eBay, go to your account on the website and verify the claim in the email using a trusted link.
  • Never click on links that seem suspicious. It is advisable to avoid clicking on unwanted email links from unknown senders. These URLs can infect your computer or mobile device with malware, putting you at risk of identity theft.


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